Supported payout countries
Summary
Summary
Service specification
Document history
| Version | Date of issue | Comments |
| 2.1.119 | 6 September 2023 | Update on Singapore real-time transfer supported bank list, added banks. 6000056 - Bank of China (Malaysia) Berhad 6000057 - China Construction Bank (Malaysia) Berhad Update on Bangladesh bank account channel's supported bank name. 8800058 - GLOBAL ISLAMI BANK Update on India's bank account supported bank list for Account Channel and Non Resident External (NRE), added banks. 9100276 - The Burdwan Central Co-operative Bank Ltd Update on Nepal's bank account channel supported bank name. 977079 - Nepal Investment Mega Bank Limited Update on South Korea's bank account transaction limit for Normal Payout. Maximum per Transaction : KRW 6,000,000.00 Update on South Korea's bank account remark, providing Korea Inbound Payments KYC Explanation. For more details, please refer here: https://tranglo.com/wp-content/uploads/info/Tranglo_Korea_Inbound_KYC_Explanation.pdf |
| 2.1.120 | 18 September 2023 | Update on Cambodia's E-Wallet and Cash pick-up website list, added hyperlinks. Wing Bank (Cambodia) Plc - https://www.wingbank.com.kh/en/self-banking/agents/ Update on Europe's transaction limit. Maximum per Transaction: EUR 999,999 Update on United Kingdom's transaction limit. Maximum per Transaction: GBP 999,999 Update on Bangladesh's bank account channel supported bank name. 8800054 - PADMA BANK LIMITED Update on Nepal's bank account channel supported bank list, added bank. 977098 - Sunrise Bank Limited Update on Malaysia's real time transfer channel supported bank list, added banks. 6000056 - Bank of China (Malaysia) Berhad 6000057 - China Construction Bank (Malaysia) Berhad Update on Singapore's real time transfer channel supported bank list, removed banks. 6000056 - Bank of China (Malaysia) Berhad 6000057 - China Construction Bank (Malaysia) Berhad |
| 2.1.121 | 21 September 2023 | Update Philippines Cash pick-up website list. Metrobank - https://www.metrobank.com.ph/locator Metrobank (USD) - https://www.metrobank.com.ph/locator Added new Channel for Vietnam Country, Telegraphic Transfer (TT) payment. Added new Channel for Japan Country, Telegraphic Transfer (TT) payment. Added new Channel for China Country, Bank Account. |
Purpose
This document content provides business and / or pricing information to Tranglo’s business client (“Partner”) in regards to International Money Transfer service offered by Tranglo. To satisfy compliance requirement, Tranglo may ask partner to furnish supporting document for transaction payment purpose or the identity involved in the transaction. Tranglo reserve the rights to reject any transaction which Tranglo deemed to be high-risk or without supporting documents.
Document Note
This document intended for Tranglo’s Partner usage. This document can be construed as part of Schedule 3 Clause ii of Money Transfer Service Agreement signed between Tranglo and Partner and this document will be updated from time to time by Tranglo whenever the specification is updated. The content of this document is the sole property of Tranglo. Any reproduction of the content of this document without the written consent of the Tranglo is prohibited.
Disclaimer
The information in this document is provided as is basis, with no warranties whatsoever. The said information does not include any commercial warranty for any particular purpose, or any warranty otherwise arising out of any proposal, specification or sample. This document is provided for information purposes only.
Tranglo disclaims all liability, including liability for infringement of any proprietary rights, relating to the implementation of information presented in this document. Tranglo does not warrant or represent that such use will not infringe such rights.
Tranglo retains the right to make changes to this document.
Tranglo Support Contacts
| Level | Name | Contact | |
| Level 1 Escalation | ECS L1 | support_remittance@tranglo.com | +6013 250 7000 |
| Level 2 Escalation | L2 / SME | support.team@tranglo.com | +6013 659 0830 |
| Support Leader | Malaiarasen Chandra | malaiarasen.chandra@tranglo.com | +6011 3626 7104 |
Support Hours
| Organization | Business Hours | Days |
| Support | 24 / 7 | 365 Days |
Statement of Confidentiality
Tranglo Group (“Tranglo”) submits this document with the understanding that it will be held in the strictest confidence and will not be disclosed. No parts of this document should be duplicated or used for any purpose other than the evaluation of Tranglo’s service, without the prior written consent of Tranglo.