Reporting Analyst

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Job Description:

  • Design business analysis and data recording systems for use throughout the department
  • Maintain databases and perform updates as necessary to ensure accuracy
  • Regularly examine data reports to locate and resolve mistakes throughout
  • Create business reports that provide insight into key data points
  • Communicate the results of data analysis in written and verbal form to managers
  • Responsible for day-to-day execution of data needs from various business departments and troubleshoot data inaccuracies & inconsistencies
  • Regularly review processes and conduct process improvement to ensure efficiency in existing processes/reports/tools
  • Consult team regarding the nature of the information and processing needs
  • Ensure assigned tasks or projects are completed in a timely manner and with a high level of quality and accuracy
  • Provide regular feedback on data operation concerns and issues
  • Perform other related tasks that may be assigned
  • Analyse the turnaround time of supplier
  • Analyse success rate and ticketing Service Level Agreement (SLA)

Requirements:

  • 1 to 3 years of experience as a financial or business analyst
  • Experience in SAP, object-oriented programming and other data analysis programs
  • Analytical skills that allow for the development of data-driven reports
  • Demonstrated ability to manage time and prioritize projects to meet deadlines
  • Ability to use SQL and Microsoft Excel to create pivot tables, graphs and charts
  • Strong written and verbal communication skills to effectively relate data to co-workers
  • Excellent critical thinking skills to help solve business problems and make decisions
  • Tendency to pay close attention to small details that could impact results
  • General knowledge of business operations, objectives, strategies, process and information flow
  • Experience in BPO/Call Centre/Remittance business will be added advantage
  • Malaysian

Work Location: Tranglo Sdn Bhd, Kuala Lumpur

Salary range: RM3,000 - RM4,500

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