Process Excellence Specialist

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  • Standardize and improve company processes by reviewing, documenting, and aligning with best practices
  • Drive improvement and scalability of processes to support business growth through gap analysis and control tests
  • Work with process owners to develop solutions to mitigate operational and risk issues
  • Document exceptions and deficiencies, including working with process and control owners to develop and execute remediation plans
  • Evaluate the impact of in-house system initiatives on processes, systems, data, and financial reporting
  • Actively participate and support problem identification sessions to help capture and document problems, major issues and actionable opportunities
  • Ensure appropriate controls and quality frameworks are in place for the effectiveness of processes/procedures
  • Provide training and support to process owners to help them maintain control and keep processes up to date
  • Document all changes, action plans and processes, including As-Is and To-Be process diagrams and descriptions


  • Bachelor’s degree/Professional qualification in Accounting/Finance/Business Administration or related fields
  • Minimum 4+ years of experience in Process Excellence/Process Improvement/Continuous Improvement and/or Big 4 experience is preferred
  • Understanding of the COSO framework and the audit process
  • Passionate about improvement
  • Ability to turn ideas into clear actions
  • Ability to quickly grasp new knowledge
  • Strong organising skills and a keen eye for detail
  • Demonstrated ability to handle multiple projects with high-quality results
  • A flair for supporting process owners with best practices and tools
  • Ability to work independently and engage diverse stakeholders
  • Be a process excellence thought leader
  • Possess a high tolerance for ambiguity
  • Strong communication skills and the ability to facilitate conversations at different levels
  • Enjoy problem-solving and building expertise in a topic systematically

Malaysian only

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