Role and Responsibilities
- Lead and manage project/BAU team of business analysts, providing mentorship, guidance, and support to ensure their professional growth and development.
- Oversee project/BAU timeline for timely release for project/BAU.
- Define and implement best practices, processes, and standards for business analysis activities within the organization, ensuring alignment with industry standards and methodologies.
- Collaborate with project managers, product owners, and other stakeholders to define project objectives, scope, and deliverables, and establish priorities for the business analysis team including team resources planning.
- Oversee the gathering, analysis, documentation, and validation of business requirements, ensuring that they are clear, complete, and aligned with organizational goals and objectives.
- Understand user's needs, liaise with development team, and provide clarifications on customization requirements.
- Facilitate communication and collaboration between business analysts, developers, testers, and other project team members to ensure a shared understanding of requirements and project expectations.
- Streamline the documentation of the requirements.
- Provide strategic direction and guidance on the selection and implementation of business analysis tools, techniques, and methodologies to improve efficiency and effectiveness.
- Establish and maintain relationships with key stakeholders, including senior management, to understand their business needs and priorities and ensure alignment with project objectives.
- Improve/Enhance BA workflow process.
- Delivery of analysis reports/figures to all stakeholders.
- Work closely with all stakeholders for requirement gathering and sign off documentation.
Qualifications and Education Requirements
- Minimum of 4 - 6 years of experience in Business Analyst or related field, 2 - 4 years of experience in a leadership or management role.
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.
- Strong understanding of Agile methodologies (Scrum, Kanban, etc.) and Agile principles.
- Knowledge of software development lifecycle (SDLC) processes and methodologies.
- Strong leadership and management skills, with the ability to inspire and motivate team members to achieve their full potential.
- Strong stakeholders’ management skills.
- Strong analytical and problem-solving abilities, with a track record of driving innovation and process improvement initiatives.
- Experience in requirements management tools (e.g., JIRA, Confluence).
- Understanding of API/backend is a must.
- Experience in Fintech will be an added advantage.
- Business analysis certifications such as CBAP (Certified Business Analysis Professional) or other relevant certifications are preferred but not required.
- Malaysian