Uganda

Electronic wallet

Service specification

TypeDescription
Cash-out methodDirect credit to E-wallet account in Ugandan Shilling (UGX).
Supported beneficiary account type – Individual only.
Supported sender type – Individual only.
Transaction Turnaround Time· Real-time: 24x7 (within 15 minutes)
Area availabilityUganda nationwide
Validation / VerificationNo account validation or verification available.
Amount receivedBeneficiary received net amount as specified by Sender.
Transaction LimitMaximum per Transaction UGX 20,000,000.00
Minimum per Transaction UGX 1000.00
Compliance accumulated limit UGX 30,000,000.00 per day per beneficiary.

Transaction will be on hold for compliance review based on the supporting document should the sender or receiver has exceeded the compliance limit.
Maximum BeneficiaryNo restriction
Service ChargeTransaction fee will not be refunded upon submitted to the banks.
Cancellation ProcessCancellation is on best effort basis.
RemarksSender and Beneficiary Phone Number is mandatory (with country code).
Please ensure sender id is an valid ID, as repeated sender needs to pass same sender ID.
Refund process will take 24 hours to release.
Do_Transfer bAccType Value2

List of e-wallet service

NoNameIssuer Code
1Africell UgandaEWUGAC
2Airtel UgandaEWUGAT
3Uganda Telecom LimitedEWUGUT
4Vodafone UgandaEWUGGF