Transaction Status (ValidateStatus and TrxStatus)

As stated in the response XML string of Method 2.2 and Method 2.4 

Code Status Type Description 
000 Approved Transaction is Successful 
101 Failed Blacklisted Sender.
Sender name is found to be full match in UN or OFAC or other official sanction list 
102 Failed Insufficient GSVA fund. 
Contact sales_remittance@tranglo.com to topup RSP GSVA wallet. 
103 Failed Blacklisted Beneficiary. 
Beneficiary name is found to be full match in UN or OFAC or other official sanction list 
104 Failed Beneficiary name mismatched or empty. 
For Get_Validation only. Name mismatch means account is valid but the name provided by RSP is does not match exactly with the bank’s records. RSP may ignore or update RSP records with updated Beneficiary name prior to sending Do_Transfer. 
105 Failed Sender name mismatched 
Applicable to Get_Validation & Get_Watchlist method only 
106 Failed RSP Account Inactive. 
Contact support@tranglo.com to reactivate account. 
107 Failed Blacklisted Sender/Beneficiary 
Sender or Beneficiary name is found to be full match in UN or OFAC or other official sanction list 
108 Failed Invalid Sender ID Expiry Date 
(Refer to Do_Transfer ‘sIdExpiry’ parameter) 
(Format: MM/dd/YYYY) 
302 Failed Internal Server Error 
(RSP can retry the transaction until successful. In addition to that, RSP can also use Get_TrxStatus SOAP method to check for transaction status if there is no response coming back due to network timeout or other errors) 
900 Failed Invalid Username or Password / Invalid Signature 
901 Failed Invalid Sender Currency. 
RSP Currency Code as per RSP GSVA Wallet. Do not send as Sender currency. 
902 Failed Invalid Beneficiary Currency. 
Please ensure correct currency as per target country. 
903 Failed Invalid Sender ID. Please ensure Sender ID is 8 digits or more 
904 Failed Sender First or Last Name exceeded 50 characters 
905 Failed Invalid Sender Amount 
906 Failed Invalid Bank or Issuer code 
907 Failed Invalid Beneficiary ID 
908 Failed Invalid Beneficiary Amount 
909 Failed Beneficiary account limit exceeded 
Please refer to Section 2.7 
910 Failed Transaction not found in Tranglo system 
911 Failed Transaction expired 
912 Rejected / Failed (Subject by receiving country) Invalid Branch ID or Bank Branch Code 
913 Failed Invalid/Duplicate Transaction ID 
914 Failed Invalid Sender/Beneficiary Identification Type 
915 Failed Invalid Beneficiary Account Type 
916 Failed Invalid Birthdate 
917 Failed Invalid Beneficiary Country 
930 Rejected / Failed (Subject by receiving country) Transaction Rejected by Issuer
(RSP should NOT retry the transaction as it is rejected internally by Beneficiary Issuer systems) 
931 Failed Transaction Rejected – Issuer system busy (RSP can retry the transaction until successful. In addition to that, RSP can also use Get_TrxStatus SOAP method to check for transaction status if there is no response coming back due to network timeout or other errors) 
932 Failed Validation Not Supported 
Error based on Beneficiary country and transaction type combination 
933 Rejected / Failed (Subject by receiving country) Transaction Rejected due Name Mismatch 
934 Rejected / Failed (Subject by receiving country) Transaction Rejected due invalid account number / account dormant 
945 Pending Cancellation / Change Name request is in Progress. 
946 Failed Duplicate Cancellation / Change Name Request 
947 Failed Cancellation / Change Name Transaction Not Found 
948 Failed Cancellation / Change Name Not Possible 
949 Failed No Code Found for Cancellation / Change Name 
966 Pending Transaction under compliance review 
967 Suspected Transaction is suspected. Do NOT retry. 
This normally happens when Tranglo system is unable to confirm whether the Beneficiary bank has accepted or rejected the transaction. Please email to support@tranglo.com for follow-up. 
968 Pending Transaction is pending. 
RSP can also use Get_TrxStatus SOAP method to check for transaction status. 
969 Pending Transaction under process. 
RSP can also use Get_TrxStatus SOAP method to check for transaction status 
981 Failed Exceed Daily Transfer Amount Limit 
Please refer to Section 2.7 
982 Failed Exceed Per Transaction Amount Limit 
Please refer to Section 2.7 
999 Failed General or Network Error (RSP can retry the transaction till success) 

Status Type: 

  • Failed: Transaction fee will be refunded
  • Rejected: Transaction fee will NOT be refunded
  • Approved: Transaction credited successfully
  • Suspected and Pending: Transaction in processing

Only Approved and Pending type of transaction is considered as accepted in BizPay systems. Customer Partner should reconcile the Approved and Pending transaction before attempt to retry or discard in Customer systems. 

Error and Declined transaction type is considered failed and Customer systems can freely retry transactions 

Suspected transaction type is considered as Pending. Customer system MUST NOT retry transactions with Suspected status. Tranglo support team will be investigating such transactions and will update the transaction status once we have confirmation. Customer may email Tranglo Support for check for status of the investigation. 

Reference 

Currency code ISO 4217 – http://www.iso.org/iso/support/currency_codes_list-1.htm 

Country code ISO 3166 – http://www.iso.org/iso/english_country_names_and_code_elements